Decoy Paint problem

[Brett Neffendorf]

Tom, I have just like 2 of my decoys that have paint problems out of the dozen. Is there something you guys will do even if its just like 2 of my decoys or does it have to be mainly the whole dozen?

Thanks Tom.

[Tom Matthews]

Brett,

After the hundreds of requests exactly like yours that have been respoded to exactly the same way, don't you think it would be best if you simply called our customer servie department at 800 333-5119 and made the request for the new decoys? This is what I have told everyone else for months so do you really think it is a good idea to start this up again?

Bringing up the same problem over and over and over again on public message boards does nothing but run the Avery name into the ground, and we have done everything that has been asked of us. There is no other company in the hunting industry that replaces product like Avery does so why ask the question again. I know you meant no harm, but i need to state this so anyone reading this will understand that there is a process that needs to be followed for the fastest results.

One more time so there is no confusion: Avery's customer service department can be reached from 8:00 am - 5:00 pm CST Monday through Friday at 800 333-5119.

Thanks,

Tom

[TalkinLikeaSuzie]

Brett,

I have visited the Avery Message Board many times but decided today to register. Some of the complaints toward Avery are rediculous. Over the past couple of months I have watched people bash Avery for their problems with some of their decoys. I have bought and hunted over thousands of decoys in my lifetime and have never thought about returning one because the paint was chipping off, I never knew you could return a decoy because of paint chipping off. Almost all the decoys I have used have had some paint to chip off, if I had returned every decoy that had paint to chip off on their first few uses I would never have to buy another decoy again. I have some GHG decoys and I bought them for their great look but I also bought them for how cheap they are. You can not find another decoy out there with the quality fo GHG for this price. My suggestion to you is to touch up your paint problems and throw your two decoys back into your spread.
Sincerelry,

Mickey

[Brett Neffendorf]

Alright sorry Tom. I'll call tomorrow.

[Duck'nHer]

Tom, it is the first time he has asked the question. Dont take for granted that people read all the posts when they come here. Just answer "" call customer service and we will take care of it". I know you are sick of all the negative post, but dont worry! you guys are building a reputation for taking care of your customers.

In your defense, no other maunufacturer has the balls to do what you are doing, that is , provide an open forum for customers to voice an opinion or ask questions. My hats off to you guys. Most people who read how you stand behind your product will think of how that is a positive verses the negative press you might get for having customers complain. I was not a avery man until I read your forums and how you stand behind your products. From now on everything I buy will have an avery label if you make that kind of product. Any plans to make pickup trucks?

Thanks for the forums!

[Cut-um]

Hi Brett, I see you haven't changed. :rolleyes:

We'll be watching you!!! ;)

[SwampHunter]

Cut-Um, right there with you. ;)

[Brett Neffendorf]

All I said is that I had a decoy paint problem cutum. Hey Duck Nher, Dont sweat it man its cool, I shoulod have realized to just called customer services instead if using the message board thats my bad. Thanks for the back up though.

[Tom Matthews]

Brett,

I guess these other guys don't realize that you and I actually e-mail each other several times a week via regular e-mail. They also don't know that you are probably about to join the Avery Junior Pro-Staff so they probably think I was ripping your butt up a little. I think you know what I was saying so I will make it more clear for everyone here.

Brett is a fine young man who would rather hunt that eat, but he needs to understand that when you find a manufacturer who will basically do anything the public asks, you might want to consider working with them to keep that willingness available. In other words, the best way to resolve a problem is to contact the company and get an adjustment. To publically advertise a problem (especially when it has been advertised for months already) is unhealthy for the manufacturer. That is what I wanted Brett to understand, and I did it publically to show him how it feels to be on the other end. I wanted him to feel the sting of the public spotlight because, as an Avery Pro-Staffer, he will be subject to comments that might anger or embarrass him. This might help him deal with these situations better because the only training for these situations is true life experience.

Brett, sorry if you got a little bee sting here, but I think you know how I appreciate you. If you don't then let me say it again - I appreciate your support of our brand, and we want guys like you around for a long time.

I hope this clears this up, and I apologize if my intentions were misunderstood. Public forums can be a great thing...

Tom

[Lance Ritchie]

Hi Tom. Im new here. My name is Lance. I go to the same school as brett. Brett brought me on my first duck hunt today and I shot 2 mallards. It was great and we used your decoys. :D

[Brett Neffendorf]

Thanks Tom. I am glad your just looking out for me. Thanks for having me again.

[SwampHunter]

Tom,
If you have no problem with Brett being on your Prostaff, then niether do I.
I think what has happened is that alot of people got screwed over by Brett one too many times. I know this is what I was talking about, and not that he stands behind Avery.
A couple of years ago Brett came to the internet and started begging everyone for hunting gear and saying he was this and that, trying to get everyone to send him stuff. Well it worked. He recieved all kinds of free gear from folks that reached out to him. He then turns around and sold it on Ebay. Folks found out what he was doing. He was banned from several websites, and still is banned from most. Just the other day he created a fake name and got back into The Refuge, and that name was banned too. He played this scam at every website he visited.
I know folks make mistakes. Heck my whole life has been full of them. I have always tried to learn from my mistakes.
I would figure after at least five scams that he pulled, that he is habitual at these scams.
It ain't about jelousy with me. I could care less about that. It's about how many times do you have to see a guy snatch a purse and run, before you say anything.
As a friend I will tell you to be very careful with Brett. You can ask anyone that has seen what has went on with Brett. Brett is very bad news.

Take Care,
Ronnie Ladd

[Brett Neffendorf]

Hey Ronnie, Im not mad that you posted that at all infact I am glad. There are a few reasons for it.

Yes I messed up a few years ago big time and I still mess up everyday of my life. I made some mistakes in the waterfowl community through the internet that if I would have been smart back then I would have never made those decisions and regret them big time! I am trying to be a waterfowler just like any of the rest of you.

The reason I made a name on the refuge not to long ago this year was because I had been off of there for quite some time and I just wanted to talk waterfowling over the internet on these forusm like anyone else. It was not the smart move to make at all. I have made a numerous amount of trades in the last couple of years maybe even 3 years with people and havent screwed anyone. I am not here to screw anyone, piss anyone off, or try to make a bad name for myself or avery. There are alot of people out there that do not like me, or trust me and it will probably be that way for a long time with most of those people.

In my mind the reason we are all here on these waterfowling message boards is to talk waterfowl and get help from others with our hunting. I could sit here and say im sorry, please trust me, I wont do it again, this and that ect... But it wont change anyones mind. There are numerous people out there that I have made deals with, and a couple I have hunted with that did not trust me or like me before that and now I have atleast shown them I can be trusted. I know ALOT of you that read this will go, ok WHATEVER brett. But for me getting older and going through High School I feel that I have grown up from what I did a few years ago and its past me. I want all of that to go away from me and I want to be here on these message boards, to talk waterfowling, get help, make friends, and have a good time. I dont want to get into an argument or bring up what has happened. I want to make people trust me, I want to earn respect and earn that trust but I dont think I can do that unless I get the shot here first. I know I have said that before.

If I could go back I would but I cant. I will do everything in my right mind to get away from this and do what is right. And thats to be here and talk about hunting, not anything else about what has happened with me or what I did.

I do feel that Tom needed to know this and I planned on talking Via Email with him about it so that we could get to just talking about all of our waterfowling and not about my past problems.

Tom I am glad you have been so great to me and everyone else that buys you products and you put up with alot. I respect your decision with me and what is, is what is.

All I ask is that we go on from here and I will do my best to be the best I can be.

Good luck hunting

Brett Neffendorf.

[JohnGood]

I have never had a problem with Brett in fact i didnt know the guy until i came on here :eek: But i do have a brother inlaw whos name is Mark Johnson. I was telling him about this post and he said is the kids name Brett? I told him yes and he started to tell me about a deal he had with him on the refuge. Something about Brett was giving a grounds call a used one and tried to pass it off as new and sell it for a new price. He was cought by a couple of guys he did wrong before. So mark didnt lose any money. Brett has never done anything wrong by me so i wont knock the guy. But i wont buy or give anything to him

John

[SwampHunter]

How soon you forget. It wasn't a few years ago. You have tried things recently. Anyone that knows the slightest thing about the internet can find your scams.
Heck, you just tried to slide your way through the back door of The Refuge. Does an honest person do this?

You are not a waterfowler like me. That's like a slap in the face. I guess Bin Laden is just a human like me? Please don't insult me.

Folks ain't going to forget what you done any time soon. You screwed alot of people over that trusted you. You are the one that broke that trust, so don't act like a victim. You are the one that made your bed, and now you have to lay in it. You played victim before, as this was your way to start the scam. Your plees for forgiveness sound fake. It's just another ploy in your scam. Playing victim to get free items that you could sale on Ebay, stealing copyrighted pictures to use on your own website, selling pirated software, and you played victim after each one of these scams.

I guess if Bin Laden asked for forgiveness we should all just give it to him. After that we can put him on the U.N. since he is a changed man. Yeah right!
Nope, you did wasn't as bad as Bin Laden, but you still screwed over alot of people that trusted you. Now everyone that is in real need of something can barely get help since you did what you did. You gotta wonder what screen name you are coming in under to get a handout, and this is why people are leary now.

Yep, there's no reason for you to snatch purses any more since you can now rob a bank.

We have all heard the story about you were going to tell later. Actually you were hoping that it wouldn't come out, so you wouldn't have to explain it. Now you have to, and now you again are playing the victim.

[Brett Neffendorf]

SwampHunter

I dont see how you can say that I am not a waterfowler like you? We are both waterfowlers. You have obviously hunted alot longer and more then me but we are both waterfowlers and from what I did in my past shouldnt change the way I am as a waterfowler?

I do not want to be playing the role as the victim because I am not. I am guilty of what I have done and I agree I made the bed now I have to lay in it. But sometime the sheets have to be changed. And I plan on them being changed ASAP.

I am not asking for anyone to give me forgivness right away except god who already has. I am asking that you just let me prove myself over time! Thats all I ask.

Thanks.

[Ed Johnston]

Hello everyone. this is my first post here, too bad it is under these circumstances. some of you may know my from the 'fuge or ifish. i go by the name Mossberg_3.5 at both places.

anyway, i'd just like to say that i have hunted with Brett a few times this year. i just met him and can honestly say that i had no idea that any of the things that have been said here had ever happened.

personally, i can see why most of you would be pissed off. i certainly don't condone his actions. however, isn't it possible that perhaps a kid could get caught up in something when he is 13 that seemed like a good idea at the time, but later found out that it wasn't....and then, later, as he becomes more of an adult, he starts to realize that what he did was wrong. hell..i can think of about 10 different things i did when i was 13 that i wish i had never done.

anyway, not having known his past i can honestly say that Brett is a good hunter and a good kid. he is still learning things, as most kids his age are, but in a lot of respects he has matured well past his 16 years. there have been times in the blind that i have forgotten i was hunting with a kid and not another adult. (sorry for calling you a kid Brett..but you know what i mean.)

anyway, just my 2 cents.

see ya around the board.

-Ed

[Coho]

Heya Brett, You coming clean with the folks here about your past?

Heya 3.5 I met you at the OR festival. I hope you're having a great season.

[Brett Neffendorf]

Yes Coho. You gonna be at the Oregon duck hunters assn. Meeting or you not from oregon?

Good luck hunting

Brett

[SwampHunter]

First off, I am not a "Waterfowler." I am a duck and goose hunter, or a waterfowl hunter.
Second there is no way you can compare two different people, just as you can't compare anything else. Let's take humans. You have cops and you have robbers. Both are humans, but they are both different.
Some hunters have a need to shoot signs for fun, I don't. Should I be lumped into the group that shoots signs? No!
This is where you and I differ as "Waterfowlers." You like decieving folks, and I don't.

As far as for forgiveness.......... I really don't care not one bit. I don't have to live with you. What is done, is done. But I will be damned if I sit back and watch you try to screw friends of mine over with your BS, without saying a word. The end discision is totally up to them, and I will ride with whatever they decide out of respect for them.
Any normal human would not let one of their friends date a known rapist without saying anything to them. Even if the rapist says that he has changed.

Maybe if you weren't always trying to create new names to sneak into places you wouldn't open up those old wounds. The way it works is you let everyone have time to heal, and then you come back with permission as yourself. Heck you can't even give anyone a year, and then you come in with a scam.
You can change the sheets all you want, but if you replace them with dirty ones, you still are laying in a filthy bed.

[Coho]

No Brett, I'm from WA state. Maybe at the OR festival this year we can meet.

[Ed Johnston]

hey swamphunter..i hear what you are saying. i've been burned in the past by people and trust me, i can hold a grudge with the best of them. i think you are basically doing the right thing by warning your friends about potential scams. i would want to be warned..and i think that as a whole, the hunting community on the boards i frequent does a fne job of sorting out the good from the bad. be it people, places, or companies.
i do have to chuckle a bit at some of your comparisons however...Bin Laden? Rapists? c'mon man.... :rolleyes:

hey Coho..yeah, i remember you. good to see ya again. i have to say that my season is going pretty darn good. how about you?

[SwampHunter]

Ed,
It's not a comparison, just an analogy. Sorry I couldn't come up with anyone that has commited federal mail fraud, copyright theft, and software piracy. Not to mention that he was/is borderline identity theft.
There are jail time sentences for what he did. No two ways about it.
I see everyone that was taken by him had to loose something, at his expense. Of course he hasn't had to sacrifice much of anything, but he is the one that wants to wash his hands. What about the hands of everyone that he has burned?
Alot of trust went out to this kid alot of different times. Same story as he gave before several times before.

[Lance Ritchie]

Hey hows it going,
Brett, thanks for writing a message for me, considering this is my first post I have written. Also I would not cheat you guys for your stuff, and I know Brett would not do it again. Form what I heard from you guys and him, about Bretts back in the day behavior, he does not act like that anymore. He is actually a pretty cool guy/kid to know.
~Lance
(also Brett I will be changing my password)

[Flocknocker]

Tom and or Bill C this is Cliff from Flocknockers.

I won't go into any details or bash Brett on your public forum, but I will sure offer to share a ton of my past dealings with Brett and his dealing with lots of our forum members by phone or email.

Good Hunting

Cliff

[Ed Johnston]

Swamp - help me out a little here man. would you mind taking a few minutes and shooting me a PM about what exactly happened. from where i am sitting it sounds like the worst thing he did was get some people to donate him some stuff and then he turned around and sold it (or some of it). obviously, there must be more to it than that.

as i said before, i have known Brett for just about a month now and he seems like a good kid and a good hunter. rest assured, if i find out that he is still running scams he won't be sharing a blind with me. as for the past, well. back in "the day" when i was growing up our idea of fun was to get all us farm kids in the back of the pickup, drink a few beers, and ride through the rich folks neighborhood roping mailboxes and dragging them down the street. occasionally, we would toss a few dozen eggs around to boot. not much to do for teenagers on a saturday night in southern maryland. ha ha ha i probably broke a few state and federal laws with those antics...but i doubt there is much chance of me doing that stuff today.

[Duck'nHer]

Wow,am I sorry I stepped in this! Anyway, Tom, I did not know he was a regular and I can see your point...... now if I can just get this foot out of my mouth....

[BaRtMaN]

Tom M.

I sent you a e-mail on this subject.

[esteslanehunting]

If I ever get in trouble or get on someones badside on the internet, I am going to get all the friends I know and get them to post on here to help me look like a better person.lolololol.
Poor thing. Times must be really hard Brett. I have seen plenty.......and plenty about you. There is no going back now.