What's up with the delays ???

[gmac]

As I am really sure everybody knows by now Avery products are slow getting to the public. I am not going to bash Avery,I have a ton of their great products. I am however going to say that as a died in the wool waterfowl hunter I LIVE for the hunting season. I can hear the UPS truck 6 blocks away and my heart races, I know the drivers first and last name.I muddle through the other 9-10 months of the year waiting for the time to get the gear ready and head out. The mornings, dogs, boats, guns, ammo, coffee, calls, videos, decoys, friends and last but not least birds, all really do get me out of bed everyday . The hunting season is my life, as my wife could tell you all of the gear that I have could easily pay for our house, cars and whatever else. So having said that WHY could the powers that be at Avery not get the stuff we all so eagerly want to us BEFORE the season starts. Not the "regular" season don't try to minimialize the all to important early season it is in fact a season and the first one at that. It is really frustrating as I am sure you all know. This is a gotta have it now world and we don't have it!! Come on Avery!!!

[iawaterfowler88]

Actually a lot of the time its not Averys fault, but the place that you have ordered your products from. It depends a lot on when they place their order and how they want the products spaced in delivery so it wont overload their warehouse. As for Avery, think about the business that serves millions of hunters world wide, and all the different products they make to make us, the consumer happy. Yeah delays can be stressful, especially wanting decoys for the early season which we all have waited for but like I said its not always Averys fault. As you said its a have it now world, and thats the bad thing about the world today in my opinion, its way to rush rush but its one we have all adapted too. BUT I know what your going through with the wait for the season, it can be a stressful one! ;)

[spud]

As I am really sure everybody knows by now Avery products are slow getting to the public. I am not going to bash Avery,I have a ton of their great products. I am however going to say that as a died in the wool waterfowl hunter I LIVE for the hunting season. I can hear the UPS truck 6 blocks away and my heart races, I know the drivers first and last name.I muddle through the other 9-10 months of the year waiting for the time to get the gear ready and head out. The mornings, dogs, boats, guns, ammo, coffee, calls, videos, decoys, friends and last but not least birds, all really do get me out of bed everyday . The hunting season is my life, as my wife could tell you all of the gear that I have could easily pay for our house, cars and whatever else. So having said that WHY could the powers that be at Avery not get the stuff we all so eagerly want to us BEFORE the season starts. Not the "regular" season don't try to minimialize the all to important early season it is in fact a season and the first one at that. It is really frustrating as I am sure you all know. This is a gotta have it now world and we don't have it!! Come on Avery!!!



well i guess i'm not alone with this bug, lol. The wife looks at me funny when i say opening day is better then christmas, i guess they will never understand that one. I agree that product should be there for the opening seasons.

[Weatherby]

i am waiting for a ton of stuff myself, along with a bunch of people that preordered stuff back in late march early april. But, do you really think Avery said well our stuff is so good this year, let's make the customer wait til after the early season at minimum? I am sure getting stuff through the ports is a major pain in the ass right now. Has no one looked at the security issues? i am not making excuses for Avery but i can promise you one thing with all the orders that they have they want to sell their product just as bad as we want them. I would love to hear from Tom Mathews on this issue as it would be a great read and i have not heard him for a while now :) The seasons are so close now we can all taste them. Just chill for a bit and i am sure we will all get our "STUFF" soon

[h20fow1er]

Seriously, for those of you that think that this is the retailers fault think hard about it. Do you honestly think that a company dealing in billions of dollars in inventory and sales are waiting to place orders? Believable? Yes, if it was A company. If ONE company was waiting for product and everyone else has it. Then shame on them for their business standards. But when EVERY retailer is waiting on product, the problem is not the timeliness of ordering. Keep in mind, the places that I am seeing decoys have Bigfoots, they have the foiles FA, they have flambeau, and the list goes on. Is it a complete selection. I don't know. The point is every company has an order deadline on new products. If you want this by this date then we need you order by XXXX. If it gets there later then that, it's not on the retailer.

So the delay may not be Avery's fault entirely, but it lies in the process on their side. We could be waiting on the manufacturer, the shipper that gets it to the docks, customs patrol as the product sits on the dock, the shipping company getting it from the dock to an Avery warehouse for disbursement to the retailers.

And to further prove the point that is on Avery and not on the retailers, why are none of these threads being responded to by representatives from Avery? It is not a retailers fault until the product has been made available to them.

By no means am I trying to bash Avery here. I like the product and use it when it is available to me. Just hope that people look at all things and make their own decisions. If you can look at things from the business standpoint, and all things business and figure out that the problem lies with a retailer not placing an order on time and justify that as "a lot of the time". Then you are sadly misinformed in the business world.

Bottom line, we are all waiting on product ... consumers, retailers, and in this case, I believe even the distributor, Avery.

[Limits]

These delays are not just the retailers fault as they have many other suppliers equipment in stock now. I believe there no warehouses and Avery ships direct from manufacture to retailer to save on cost and being able to produce to the demand level. Makes sense doesn't it ? The port systems get thousands upon thousands of container everyday and only a rare few are randomly checked. Don't give me the customs excuse.

Only myself, customers and Avery Pro staff can speculate. I bet someone who knows doesn't want to say though. Options are to either wait it out or cancel your order is the only option we have. I for one don't need my diver decoys yet so I will wait. As for the flag on backorder well, I cancelled it cause I need one Sept 1st.

[RedBearHunting.com]

These delays have little to do with the retailers we ordered well in advance.

[Montauker]

I agree with a lot of what has been said here. We can only speculate and even if Matthews or anyone comes on here and explains I'm not sure the good it will due.

If I had to speculate I'd say that it is a manufacturing problem. Given the amount of new products (thus new molds) that are part of this year's production it would not take much to throw a kink in the system and slow down production, then shipping and every piece of the puzzle all the way to our door step is delayed.

The other problem could be demand, retailers didn't properly anticipate the amount of demand this early in the summer/season and so initial orders (production runs) were lower than the demand. Its hard for us to determine. I doubt Avery wants to come on and point the finger at the retailers and vice versa.

Or it could be both?

Maybe some die hard waterfowler's hijacked a container ship.



I had to take a few deep breaths when I received my 4th email from Mack's about a delivery delay. My dekes get to Mack's on Sept. 20. I originally ordered them in June. Oh well, I'm not going to cancel the order. I still "need" them and luckily not until Oct.

[Wile E.]

Here, our retailers have quit speculating on when Avery stuff is going to arrive. One Canadian retailer that I talked to said that with the demand for the new stuff in the states, us Canucks could end up being an afterthought for a lot of stock. I don't think that would be the case, but it is disheartening to hear retailers talking like that. Fortunately, I'm pretty much set for the opening of the season here in Saskatchewan and don't have to worry about any delays, anything that I've ordered made by Avery/GHG will just be a "bonus" in the not-too-distant future.

[MONUBE]

are getting pretty tired of this...but what can they do? The demand for the products are high and they have to give the people what they want so they sit and wait just like you and I...however unlike you and I they have to hear about it from customers almost daily.

[Dave Tackes]

I can remember back a "few" years ago when Harley Davidson Motor Cycles made a bike that was not real well recieved by the American public.

They changed all of that with a fantastic image and product overhaul that was truly a defining moment in American marketing and engineering....first, make a GOOD product....then RECREATE an image/lifestyle....lastly LIMIT production to entice the buyer....that is American ingenuity, and I applaud them.

Motorcycles and decoys couldn't be farther apart, but could we be seeing a trend in marketing? Can you say Nintendo? Ipod? Gameboy? - Just before Christmas!!! Get us all foamy and frothy w/ catalogs and the such, then we are all waiting like kids...what a great country!

It's too hot here for early season, and the corn isn't down until nearly the end of October, so I got time....plus I'm workin' too damn much OT right now to be hunting, but I'm thinking about the boxes of dekes the OT will buy!!!

[CanadaCaller]

Why hasn't anyone from Avery replyed yet?

[Jason Connellee]

Guys,

I appreciate everybodies enthusiasm on the arrival of there orders, or future purchases. I think it's safe to say, with the growing demand on Avery and GreenHead Gear waterfowl hunting products, that production of the products may have been higher than last year.

We are doing the best we can right now in regards to delivery to dealers. Again, I appreciate the patience and continued dedication from all. I know for one, the guys(Avery) want the containers to arrive just as bad as the consumer does.

[Rick Frisch]

There is only one way to say it this year. It is our fault. We are working through it, but it is a very slow process.

Thanks,

[Beaver93]

There is only one way to say it this year. It is our fault. We are working through it, but it is a very slow process.

Thanks,

Thank-you. I wish other companies took responsibility like you guys just did. I'm giving you an A+ in PR 101.

Corey

[Richard Shamla]

I totally agree way to step up to the plate Rick. But, the reason most of us are so frustrated is because the product is that good and we all want it. Know, with that being said and the point of the website being to better serve the customers. Hopefully next year some changes will be made to release the product earlier or ship it earlier. I can only speak for myself when, I say that if the new product was at pre-season events like the waterfowl weekend at sportmans. I would have spent more money on your product.

Again, I think this company and your and the product is steak sause (A1).

[BoonMan]

That is the best thing that could have been said in regards to the delays. People might be upset with the delays but it is honesty that will keep customers.

[Limits]

That is the best thing that could have been said in regards to the delays. People might be upset with the delays but it is honesty that will keep customers.


What he said! :D

[oscar]

Wll said Rick.....Now I can't be mad about waiting on stuff anymore:D

[spud]

It's just nice to have these forums on your site, it saves alot of time on the phone, thanks guys.

[iawaterfowler88]

There is only one way to say it this year. It is our fault. We are working through it, but it is a very slow process.

Thanks,

Rick,

Very well said. A company that will admit a mistake is one that I will stay loyal too! Honesty is everything!

Thanks again to you and everyone at Avery for all your fine products and service.

Christian Dekker

[WannaHunt]

There is only one way to say it this year. It is our fault. We are working through it, but it is a very slow process.

Thanks,

Thanks. The most important thing about mistakes is to learn from them. I would hope that some learning takes place and that the target dates for deliveries of next year's product gets move up to late July or early August - especially those items that are applicable to the early goose season.

Aside from needing more 6 slot bags, I am considering a new blind. The Ground Force sounds intriguing, but I will not buy a blind until such a time as I have a chance to personally try it out - whether that be in a store, at The Game Fair, or DU GOF.

[summerkamp]

just wondering what the problem might be. it seems to me we went through this last year also. didnt learn anything from last year ? it is nice that they took responsability this year. thanks rick

[Don Murphy]

I sympathise with the guys that wanted their decoys for early season. Especially if you pre ordered months ago with the knowlege that your decoys would arrive in time. I have been in the same situation and found that early Geese really don't need all the quality decoys that we have ordered.
I'm disappointed as well but I'm sure that the wait will be well worth it!

Murph.

[Flocknocker]

To you guys at Avery, I know your in a catch 22 kinda deal. If you make all the changes to the foot bases, slotted bags with tops, decoy heads on about every goose decoy you have, plus not to mention the new motion cones and lots of other things, your late. If you don't change these things we complain. Catch 22

I also know you re-ground or re-punched 60,000 motion cones and re-did the mold instead of putting the old ones out on new decoys?? If you had not done all these things you would be ahead of schedule this year I hear.

I for one am glad you take the time and at least try and do it right. Yea you have made mistakes (what beginner don't?) but I for one have seen you all learn allot, and take the heat with this forum as proof.

I also like the fact that I don't have to pay $489 for a ground blind anymore. I'm glad you all have raised the bar on allot of other products and lowered prices across the board as well. I see it as a win-win deal for me anyway, even with the wait.

So to all of you at Avery, thanks for giving it your best shot, it does not go unnoticed!!!

Cliff

[CanadaCaller]

There is only one way to say it this year. It is our fault. We are working through it, but it is a very slow process.

Thanks,

Thank you sincerly for your honesty. I takes a big man to say this. I just doubled my order with macks. Keep up the good work.

[Wingman]

There is only one way to say it this year. It is our fault. We are working through it, but it is a very slow process.

Thanks,

Not to beat a dead horse but out of curiosity what are the underlining issue(s). Is it all related to the last minutes changes to the products or is it a QC issues on finished shipped products?

Cheers,

Adam

[Rick Frisch]

There are so many different issues that I will not go into them individually. I would be typing all night. I will tell you with 100% certainty that none of them have to do with quality control. We have set our QC very high and will never compromise that.

Thanks,

[Eric Larsgaard]

Rick is correct. We are working hard to get everything out as soon as we can..

Eric

[Idahofowlweather]

Thank-you. I wish other companies took responsibility like you guys just did. I'm giving you an A+ in PR 101.

Corey


well I will give you a C for PR because of comments like the one in my signature...:D

[Weatherby]

uhh why not just let a dead subject die? do you really think trying to be a smartass is going to get all your questions answered? wow, let the older stuff die

[Paul Cupka]

Wow, Idaho- you're my new idol. You are too frickin' cool buddy.

[Travis Mueller]

Let it go guy's not a big deal. We have thick skin, we can take it. I worked at Cabela's all day today and can tell you we are doing some things right that's for sure!!!! Great day and great people. Tomorrow should be better!!!

[Christian Curtis]

Good to hear that today went well! I'm sure it is going to be a very busy weekend. Hope everything runs smooth. If you all are around this weekend, be sure to stop in Cabela's and check out the Avery Team Waterfowl and Waterdog seminars.

[zippyduck]

well I guess bigfoots are going to have to do this year. I can't wait anymore season is 6 days away and I am going out tomorrow to buy the feeders I need now. I would have loved to have the ffd's but time is up. I also want the new coots and buffies but will buy whats available tomorrow, because the rest of my money will have to go to gas this year. I have bought last years models this year til now but can't wait to get this years models anymore.
I bought these ghg's so far love them, sorry you are losing my business.
6 redheads
6 gwt
6 woodies
12 hot buy mallards
6 fb active mallards
6 fb feeder mallards
6 fb active geese
6 widgeon
wanted alot more going with
12 fb feeder geese bigfoot
4 fb rester mallards hardcore
4 fb sleeper mallards hardcore
buffies flambeau
goldies flambeau
coots flambeau
mallards g&h

[grenhdkilr]

some times you do what you half to do

[Paul Cupka]

Zippy,
Did you check with the Hamburg Cabelas? I was there last weekend and know for a fact they had OS GE's and Pro-Grade Canada Full Bodies, along with plenty of Mallards in LS, OS, And Hot Buy along with Active and Feeder FB's. The Coots and Buffies had not arrived yet, but will in time for your duck season. Just thought I'd let you know.

[zippyduck]

I live on the other side of the state. I hve called sportsmans warehouse and the cabelas in wheeling and nothing. I wanted the FF FB feeder geese. and the rester and sleeper mallards.

[Tim Trader]

Most dealers have the GE's and the Pro Grade Feeders and Actives now. We do.

I appreciate the post that Rick made. We will all get through this and we will all have what we are looking for shortly. These products are worth waiting for. Avery/GHG are not the only company out there that is behind on getting products to dealers. You play the hand you are dealt and wait for those pocket aces, which are just around the corner.


Tim

[Webbedconnection]

Tim's Right.

Avery will not let this happen again, and they are already talking changes to their dealer programs to prevent this from happening again.

We unloaded our first truck yesterday, and like Tim Said, the 2006 Pro-Grades are great looking decoys! An even better looking decoy than last year's! Great paint jobs. Same on the new LS Floaters.

And the FB Mallards, Blacks and Pintails are incredible! Great job Avery guys!

WayneR was shocked when he saw the FB Pintials and Ground Force Blinds! "I can't believe you got those! You've got more than Cabela's has right now!"

[rokey199]

Don't know if my FFD's will be here on time so i just placed an order for some DSD.

[Rempump]

I know of retailers that canceled their orders with Avery due to the fact that they could not get the product on time. Not the retailer at all. Avery must have a lot of demand maybe more than expected and they were not geared up to deal with it. I just hope my blind gets here soon! Cabelas said by the 6th of Sept.