PDA

View Full Version : Avery Hexa Bumpers

hunter52
03-10-2008, 10:27 PM
Anyone ever use these? I got three last week and all three have cracked and broke in half from throwing them on frozen ground. No other bumper has done that. Any suggestions on getting my money back or am I SOL.
jamesmc
03-10-2008, 10:28 PM
Anyone ever use these? I got three last week and all three have cracked and broke in half from throwing them on frozen ground. No other bumper has done that. Any suggestions on getting my money back or am I SOL.

Call CS and have your reciept ready. They will take care of you.
Curt Wilson
03-10-2008, 10:37 PM
I have not heard of that before. Like James said, give customer service a call.
Kile Jones
03-10-2008, 11:12 PM
Yeah just give customer service a call. I love my hexabumpers, the only problem I had was leaving it out for the dog to chew on.
Christian Curtis
03-10-2008, 11:15 PM
First I've heard of that as well. Give CS a call and they will take care of oyu.
Travis Mueller
03-10-2008, 11:46 PM
Hunter 52, could you get us some photos of them broke in half? I'm curious to see where they are breaking when throwing them on frozen ground. I've used mine all winter in snow and had no problem. I've even thrown a couple accidentally in the street and still none have cracked in half. Just post them up so we can see what's going on. Thanks.
Weatherby
03-11-2008, 06:32 AM
travis, i bought 5 of them and i have one broken also :( i will get some pics. the one that broke was in action for 3 days. the others are fine...
Mark Brendemuehl
03-11-2008, 08:05 AM
I use mine year round and the ground couldn't get much harder than it is now, with no problems. One got left inside a kennel on the other hand and did not fair as well to the puppy, but I have never seen them crack.
Mark
hunter52
03-11-2008, 10:32 AM
Travis--I can try to post up some pics tonight. If you want, PM me your email and I can send them to you. I will try CS today also. Thanks guys.
chad belding
03-11-2008, 05:43 PM
I have thrown several differnt Avery Hexa-Numpers during the past two seasons and I have never heard of this problem at all. Is there a chance that you can post some photos of the broken bumpers?

Chad Belding
Avery Outdoors
Mark Brendemuehl
03-11-2008, 07:02 PM
Hunter- how close to Milbank are you? If you are remotely close, I could meet you there and would exchange yours for some of mine. I am about an hour and a half from there....
Mark
greenhead_slayer34
03-18-2009, 10:26 PM
I just wanted to let you guys know you arent the only ones that have had trouble with hexa bumers breaking. I bought
3 of them 6 days ago and used them 2 days (about 10 throws per bumper per day). On the first day, this one cracked.

http://i727.photobucket.com/albums/ww273/kyle_m/IMG_0133.jpg

Then on the second day, this one broke right in half!

http://i727.photobucket.com/albums/ww273/kyle_m/IMG_0130.jpg

Now Nelli is sad!
http://i727.photobucket.com/albums/ww273/kyle_m/IMG_0134.jpg

I sent an email to customer service so hopefully they take care of me. I've had several bumpers for over 3 years that
have been used and abused and are like new.....these were 2 days old and cost twice as much!
Curt Wilson
03-18-2009, 10:53 PM
Tell Nelli we are sorry. Customer service will get you taken care of.
John Gordon
03-19-2009, 10:30 AM
Please give myself or Stephen Pitt a call at 1-800-333-5119 so we can resolve your problem.
greenhead_slayer34
03-19-2009, 08:32 PM
Nelli said she forgives you because customer service is taking care of it. Thanks for the help.
Paul MacKinnon
03-19-2009, 10:32 PM
Guys that is just bizzarre! I live in Northern Canada and we routinely hit minus thirty and forty and have never had that issue>

Glad CS has taken care of you.....as they always do!
TxHonker
03-20-2009, 10:19 AM
I have had nothing but awesome luck with the Avery Bumpers ! I have about 30 of these things & have never seen that before ? Im sure CS will take car of you on that !!
greenhead_slayer34
03-20-2009, 01:42 PM
FYI Im 6 miles from the Canadian border but it was about 40 degrees above zero when they broke. Havent tried them any colder than that.
TheGooseCommander
03-20-2009, 02:06 PM
hmm i see the one that did break is the 3 inch one. i have the 2 inch for my pup and no problems. i leave it out in the snow,rain, etc throw it as high as i can and never an issue, and we all no the damage those puppy teeth can do. CS will take care of you because they stand behind thier products and i dont think this is a recurring problem.
oscar
03-20-2009, 07:43 PM
MUELLER>>>.

I had 2 that broke the exact same spot as the last pic. Right above the loop for the rope. I wonder if it is an issue of a stress point of where that comes up and sort of changes diemensons right there and because it has rigid corners with the hex, that the old style of bumpers don't have. I hope that made sense... Still the best bumper made and the best for teaching proper holding styles for the dogs.