Thread on another forum

[Orphanedcowboy]

http://www.refugeforums.com/refuge/s...d.php?t=458871

[David Rearick]

Thanks for the heads up. It is sad to see, and I think some people need to realize that MANY companies require simliar proof of purchase. I only wish the thousands of customers satisifed with warranty issues would post up similiar threads.

You only hear about the one customer that is upset, and not the tens of thousands that are more than satisfied.

[Weatherby]

thats the problem, most people that are happy customers will only tell a few, one customer that has a bad experience will tell 100's maybe 1000's.

[Orphanedcowboy]

Here's another, just for grins


http://www.refugeforums.com/refuge/s...d.php?t=456523

[Rick Frisch]

Did you notice the spelling and avatars of the people who were posting? Just who I want to listen to - people with cartoons as avatars and can't spell. As we say in the office - DAMN.

[SMIGRATOR]

From what i have seen, if you bring up a problem here with a product it gets taken care of there is no point bashing anyone about there products, if you want something fixed just ask the right people they will get it taken care of.

Sean

[Boykinhntr]

I wouldnt publicly bash a company unless it was something completely over the top! I am sure that Avery has had MANY great customer service stories. I have actually heard a few. However, as small as it is, most companies that I have dealt with would have honored the warranty....If in fact there is a lifetime warranty. Those little things will keep customers!

If someone gives me an avery product as a gift, would you honor your warranty? Assuming that the person didn't want to show me the receipt.

Originally Posted by Rick Frisch

Did you notice the spelling and avatars of the people who were posting? Just who I want to listen to - people with cartoons as avatars and can't spell. As we say in the office - DAMN.

Well, those are the people that buy your gear...or used to for that matter. Most of those people are waterfowl hunting enthusiast just like you and I.

[summerkamp]

I see Rick is at it again bashing the customers that have brought up a problem. I dont think that is the best way to represent Avery.

[J Kryspin]

Why bring dirty laundry at other sites over here? What's the agenda?

[SwampHunter]

I appreciate the way very does businesss. It means that someone can't steal my gear and get a full refund from Avery on the items they steal. I thank Avery for looking out for it's customers and not helping the criminals.
One better would be to have product registrations cards that everyone sends in. If you don't fill out the card and send it in then the warrenty is void. If you do send it in then you are protected for life. This would be alot better since some folks suggested printing up fake reciepts on the computers and returning items.