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  #1  
Old 12-30-2003, 12:42 AM
Skack Skack is offline
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Join Date: Oct 2003
Location: Denton, Texas
Posts: 6
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tell me how I can get my hands on an O-ring for the Avery MOSG Bullet Thermos in 3/4 liter? I have used this thermos twice and it leaked both times.....after comparing it to my buddy's I noticed that mine is missing the clear O-ring on the stopper. I've already thrown away the packaging and I bought it via the internet (Cabelas) so returning it will be a pain in the rear. Any of you Avery people know how I can get my hands on an o-ring for it??

Thanks,
Jason Smart
smartall@airmail.net
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  #2  
Old 12-30-2003, 11:01 AM
Tom Matthews Tom Matthews is offline
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Join Date: Sep 2002
Location: Memphis, Tennessee
Posts: 743
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Jason,

This one is too easy - surely you can come up with something harder for us to fix! I sent you a PM, but for anyone else who experiences this problem, you can simply call our customer service department at 800 333-5119 for a replacement stopper.

Thanks for trying our Bullet Bottle, and I'm sorry it has not performed. It will do just fine when you get a new stopper.

Tom
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  #3  
Old 12-30-2003, 01:21 PM
Skack Skack is offline
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Join Date: Oct 2003
Location: Denton, Texas
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Thanks Tom....I appreciate your time....

Wanted to make it clear that I was not bashing because I do really like the size of the thermos and realize that a o-ring is an easy replacement....It fits great in my pit bag so I planned on keeping it.. Will call CS right now.

Thanks, Jason
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